Privacy Policy — Otter Cleaning Services Effective Date: May 24, 2026

1. Information We Collect When you interact with Otter Cleaning Services through our website, forms, or any other channel, we may collect information you provide such as your name, phone number, email address, location, and service preferences. The specific fields we collect may change over time as we improve our services.

2. How We Use Your Information We use your information to provide and improve our cleaning services, contact you about quotes and bookings, optimize our operations, and conduct internal research to improve service quality and customer experience. As a learning organization, we continuously test and refine how we deliver and communicate our services. Any research or testing uses your information only to improve the experience we provide to you.

3. How We Share Your Information We do not sell your personal information. We may share it with trusted service providers who help us operate our business, solely for purposes aligned with delivering your cleaning service. Any third party we work with is required to handle your data responsibly.

4. Advertising and Tracking Technologies Our website may use tools such as the Meta Pixel, Google Analytics, or similar technologies to measure the effectiveness of our advertising and understand how visitors use our site. These tools may collect information about your visit. You can manage your preferences through your browser settings or the relevant platform's privacy settings.

5. Data Retention We retain your information for as long as necessary to provide our services, improve our operations, and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights You have the right to access, correct, or delete your personal information at any time. To make a request, contact us at support@ottercleaning.com.

7. Contact Otter Cleaning Services support@ottercleaning.com Orlando, Florida

8. Changes to This Policy We update this policy as our business and practices evolve. The current version will always be available at ottercleaning.com/privacy-policy. Continued use of our services after any update constitutes acceptance of the revised policy.